What comes next??...
Now that you have placed your deposit on your puppy of choice here is what happens.
Now that you have Chosen your puppy, placed your deposit,you should receive an email receipt verifying your deposit. Once you have filled out our E-sign Deposit Agreement Form, you should also receive an email with a copy of the deposit contract that you filled out and signed. There will also be a hard copy in your puppy's take home packet.
You will receive a detailed email about the upcoming days/weeks before you receive your puppy. This email gives you a brief rundown of what to expect, discusses what we can do about transport or pickup, and has the expected date for your puppies vet visit so you know what day your puppy may be picked up.
Preparing for your puppy
When your puppy is 6 weeks old you will receive an email with a New Puppy Checklist. This will let you know what your puppy eats so you may order his food, supplements, etc. It also lets you see some of the products that we use and recommend and gives you some ideas of things you may not have thought about so you have ample time to get things ready before your new puppy arrives.
What comes with my puppy?
You can rest assured you are getting a healthy well-rounded puppy. We start when they are born with early stimulation. All of our babies come from health-tested parents and lines. We also include the following:
Health care for your puppy by our licensed vet before your puppy goes home
Pre-paid Microchipping and lifetime enrollment.
A puppy pack containing a variety of items that include but are not limited to:
toys and chew treats,
blanket with littermates' and mom's scent,
3+ days supply of food
registration papers (if applicable)
signed copy of your puppy agreement and deposit form
health certificate and vaccination record
information sheet for training, supplements, etc.,
Information sheet for shots
Info on feeding
a SAMPLE puppy schedule
- 30 days FREE of TruPanion Pet Insurance!
A Lifetime of guidance and advice for you and your new puppy.
As responsible breeders we re-home our puppies as PETS ONLY.
We have a strict spay / neuter contract.
We will on occasion sell to breeders.
Please contact us if interested.
Your puppies are supplied with: a FREE MICROCHIP
We are a strong advocate of the microchip, and each of our puppies goes home with a microchip unless specifically requested by you. A microchip is about the size of a grain of rice, and could save your puppy's life. The microchip is inserted with a hypodermic needle between a puppy's shoulder blades in a process that is described by our veterinarian as no more painful than a flu shot. It works something like a bar code, and is an invaluable tool in reuniting lost pets with their families. There is no fee for the chip. Your only responsibility is to register the chip in the Nanochip or PetLink database. We recommend having your pets scanned regularly to be sure the chips are readable, and would emphasize that you remember to register the chip and make sure the registry information is kept up-to-date when you move or transfer ownership of your puppy.
We are PROUD of our solid reputation for healthy, happy puppies. All of our parent dogs are or will be genetically certified. We are so confident in the lineage of our puppies that we offer a 2-3 YEAR HEALTH GUARANTEE. If your puppy is found to have life-threatening, crippling, and/or disabling congenital (genetic) health defect, we'll replace your puppy free of charge.
6 weeks in
When your puppy is about 6 weeks old we will send you an email with a NEW PUPPY CHECKLIST. This checklist will have info on what food your puppy is eating, info on their NuVet supplements, and a list of items you may need in order to transition your puppy smoothly into your home. These items are simply recomendations and some of our favorite things we use with our puppies and adult dogs.
Contracts and Final Payments
We accept most forms of payment, including Visa, Mastercard, American Express, Discover, Diners Club,Walmart to Walmart, Money Orders and Cash payments. There is a 4% processing fee added to all deposits and any final payment invoices.
**We DO NOT accept personal checks and
We DO NOT accept PayPal. (we feel that these forms of payment do not protect you as the buyer or us as the seller).
All remaining balance payments will be invoiced to you or paid by the selection you made on your contract.
The checkout process is easy and you will receive a paid receipt into your email inbox as soon as payment is made. If you have any issues or questions please contact us.
Balance invoices and Puppy Contracts are sent 24-48 hours prior to puppy pick-up unless you are selecting a puppy that is already ready to go home then balance invoices and contracts will be sent immediately after deposits are made.
All balance payments must be paid in full on or before the day of pickup/delivery and signed contracts must be returned on or before the day of pick-up or delivery.
If you have ground transport your transport person will go over the paperwork with you and return any papers with required signatures to us.
If you choose to have your puppy delivered via flight nanny or United Pet Safe all payments and paperwork will need to be completed and faxed or emailed to us BEFORE your puppy leaves.
There is a 4% fee added to your remaining balance if you choose to pay the remaining balance using a credit or debit card.
You are more than welcome to pay cash upon pickup/ delivery of your puppy via ground transport, or Walmart to Walmart for puppies traveling with a flight nanny or United Pet Safe. You may also mail a money order 10 days prior to your puppy leaving.